Data Deletion Instructions

Last updated: 19 September 2026

WaSparks Social stores information about the social media accounts you connect and about the people who interact with them, as described in our Privacy Policy. This page explains how to have that information deleted.

If you are a WaSparks Social customer

Disconnect an account. In the application, open Accounts and choose Disconnect. This immediately deletes the access token for that Facebook Page, Instagram account or LinkedIn account. Through the API, call DELETE /v1/accounts/{id}.

Delete content. Posts can be deleted from the Publish screen (with the option to also remove them from the platform), and comments and messages are deleted with the organisation.

Close your organisation. Email hello@wasparks.com from your registered address, or ask your partner if you use WaSparks Social through one. All connected accounts are disconnected and the organisation's data is deleted as described in the Privacy Policy's retention section.

If you connected a Facebook Page or Instagram account and want WaSparks Social removed

Removing the app from your Facebook settings deletes what we hold for you automatically:

1. Open Facebook → Settings & privacy → Settings → Business integrations (or Apps and websites).
2. Find WaSparks Social and choose Remove.
3. Facebook notifies us. We delete the access tokens and identifiers we hold for you and disconnect the Pages and Instagram accounts you granted.

Alternatively, tick "Delete data" when removing the app, or use Facebook's data deletion request option; Facebook sends us a deletion request and shows you a confirmation code and a link to a status page at https://connect.social.wasparks.com/meta/data-deletion/status/<code>.

Content published on a Page (posts, comments, messages) belongs to the business that owns the Page and is not removed by a request from an individual user; contact that business for those.

If you interacted with a page that uses WaSparks Social

If you commented on or messaged a business's Facebook Page or Instagram account that uses WaSparks Social, that business controls the copy we hold. Contact the business directly; we will assist them in deleting it. You can also delete your comment or message on the platform itself.

Any other request

Email hello@wasparks.com with the subject "Data deletion". Tell us which account or organisation the request concerns. We respond within 30 days and confirm when deletion is complete.